Increasing Support for Strategic Human Capital Practices at Indian MFIs

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People are at the heart of microfinance — both as clients and as frontline workers. Grameen Foundation’s Human Capital Center (HCC) helps to ensure that the people really making microfinance happen in the field get the support and guidance they need to work to the best of their abilities. In a guest piece for the Center for Financial Inclusion’s blog, Peg Ross, HCC’s director, discusses the challenges facing front-line workers and our plans to work with socially-focused microfinance institutions in India to help that sector rebuild.

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