Day Two: A Ghana Field Officer’s Story


For the 12 days leading up to Thanksgiving in the U.S., we’re featuring 12 stories from six different countries we work in, as a way of saying, “Thank You” to our supporters, who make our work possible. We hope that you enjoy seeing the difference that you’re making in the lives of poor people around the world, every day.

Williams Kwarah, 32, comes from Navrongo, Ghana. He joined Grameen Foundation in June 2010 as the Technical Field Officer on our MOTECH (Mobile Technology for Community Health) project, and is now a Field Lead/Coordinator.

Over the years, I have come to appreciate that there are simple ways of addressing the causes of most of the health problems that rural communities encounter. In addition to the vicious circle of poverty, some of the true causes are lack of access to information and services. I have always had the passion to help bridge this gap, to make health information more accessible to our rural folks – my people!

Williams (left) helps a pregnant woman register for our Mobile Midwife service so that she’ll receive regular messages on her mobile phone about how to have a healthy pregnancy.

Mobile technology is evolving in my part of the African continent, and it is a promising way of addressing most of our public health issues. The best part of my work is listening to our clients talk about how the Mobile Midwife messages have improved their lives, because they can now access quality health information and services readily at their homes on their mobile phones. Our health workers also tell us how the system helps them easily track their patients and give better care, helping them manage client health data efficiently.

The flip side of this is lack of funds to implement other activities that will enhance our services. Because MOTECH is a single project and budgets are limited, it becomes quite difficult to incorporate auxiliary programs that also help rural families. For example, phone ownership among pregnant women in rural communities is relatively low. But we can expand our reach by equipping a trusted community agent with a mobile phone to help women without phones listen to helpful messages regarding good health practices. In addition, providing portable solar charging devices for charging mobile phones in those communities off the national grid power would help many more women access this life-saving information.

Overall, when I lie down at the close of the working day, and I am able to say I have successfully trained 50 nurses on the use of a phone application, helped register 50 clients into Mobile Midwife, and installed two agents to assist clients get the messages – it’s a wonderful feeling.

We hope that our supporters share this “wonderful feeling,” knowing that you are truly making a difference in the lives of poor women. Please consider helping us reach more poor women in rural Ghana and around the world by supporting Grameen Foundation today.

Our 12 Days of Thanksgiving series stories were collected and edited with the help of Bankers without Borders® volunteer Nicole Neroulias Gupte.

You can read the rest of our series here: Part 1 | Part 2 | Part 3 | Part 4 | Part 5| Part 6| Part 7 | Part 8 | Part 9 | Part 10 | Part 11 | Part 12

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