Archive for the ‘Community Knowledge Worker’ Category

Teaming up with Kiva to Empower the Poor

November 19, 2012

Community Knowledge Worker

We’re proud to announce that Kiva lenders can now support our high-impact Community Knowledge Worker (CKW) program!

Through our AppLab initiative, we’ve spent more than a decade successfully exploring ways to use mobile phones to improve people’s lives through information sharing about such areas as healthcare, business opportunities, finances and agriculture. In Uganda, where we’re focusing on agriculture, we do this through a network of “farmer leaders” nominated by their local communities to become Community Knowledge Workers. (more…)

Day Six: Connecting Colombian Farmers, Amid Conflict

November 16, 2012

For the 12 days leading up to Thanksgiving in the U.S., we’re featuring 12 stories from six different countries we work in, as a way of saying, “Thank You” to our supporters, who make our work possible. We hope that you enjoy seeing the difference that you’re making in the lives of poor people around the world, every day.

Lori Ospina began working for Grameen Foundation as an intern in the Washington D.C. headquarters in 2009. She is now a program in Colombia, Grameen Foundation’s newest branch office, working with local partners and farmers trained and paid to be Community Knowledge Workers (CKWs) to use mobile phones to bring information and financial services to isolated farmers.

When we began working with the farmers, I was really nervous that they wouldn’t like the program or that our incentives wouldn’t be enough to get them on board. However, the feedback has all been incredibly positive. One of our CKWs told me that this has become her “hobby” – going out and talking to the farmers about their problems and being able to help them. Another CKW told me that people now show up at his farm to get registered, and farmers call him with their questions. All of them were very willing to adopt it – I was blown away.

Lori Ospina (right) with Grameen Foundation’s Colombia Office Adminstrator, Luz. She’s inspired by meeting so many hard-working rural farmers, especially those who continue persevere amidst a dangerous atmosphere of conflict and violence.

Many farmers know the basics already, but they’re excited about the new information. The top two things they ask about are pest/disease control and crop diversification, because most of them only grow a single crop on their farms, but they would like to grow other things too. Our system updates information constantly, so we’re able to see what they’re asking, address that in real-time and add improvements. We’re helping them qualify for Fairtrade International certification, which will secure minimum prices and sustainable growing practices for them. We’re also exploring how we might be able to incorporate a mobile payment program, as well as address financial literacy.

The best part of my job is going deep into rural communities and seeing other ways of life. I’m able to meet all types of inspiring people – farmers, extension agents, families and a lot of hardworking people who deliver local services to these rural communities.

The hardest part is that we all care so much about our work, but often don’t have all the resources needed, so work can become a little all-consuming at times. There’s also a safety issue, unfortunately. Tibu, one of our program areas, is a conflict zone that’s been the location of a guerilla headquarters. We’re not allowed to go there because it’s so dangerous, so we have to do a lot of our work from the cooperative – and even getting out there is a trip. It’s only about 120 kilometers from the airport, but the road conditions are so bad that it ends up taking three to six hours, and you see military tanks and safety checks the entire way. There’s a bridge that we typically travel over, but recently we had to take a ferry across because the guerillas had destroyed it.

I interviewed one of our CKWs after our training and he talked about it with such nonchalance, telling me that even if you don’t want to be involved with the conflict, you indirectly are. He and his father built boats, and guerillas would buy them. Some of the farmers used to grow coca, but now they’ve switched to food crops to try to get away from the drug trade.

We’re still growing, testing and learning along the way. We currently reach about 350 farmers through a grassroots cocoa-growing cooperative and a large export company that works with banana and plantain growers. Eventually, we plan to expand to other crops and regions, and to take this model to other parts of Latin America. It’s very exciting!

You can help us connect more farmers in Colombia with life-changing information about crops and livestock by supporting Grameen Foundation today.

Our 12 days of Thanksgiving series stories were collected and edited with the help of Bankers without Borders® volunteer Nicole Neroulias Gupte.

You can read the rest of our series here: Part 1 | Part 2 | Part 3 | Part 4 | Part 5| Part 6| Part 7 | Part 8 | Part 9 | Part 10 | Part 11 | Part 12

Day Five: Saving Chocolate from Squirrels in Colombia

November 15, 2012

For the 12 days leading up to Thanksgiving in the U.S., we’re featuring 12 stories from six different countries we work in, as a way of saying, “Thank You” to our supporters, who make our work possible. We hope that you enjoy seeing the difference that you’re making in the lives of poor people around the world, every day.

Eliseo Gonzalez Angel – known as Angel – is a middle-aged farmer in Colombia who grows cacao, the main ingredient in making chocolate. With the help of a Grameen Foundation Community Knowledge Worker (CKW), Angel has been able to get important tips on how to take care of his crops. Grameen Foundation recently expanded our CKW work from Uganda to Colombia, using what we’ve learned previously, as well as tailoring our efforts to the local needs.

Squirrels don’t pester Angel anymore, thanks to advice he got through Grameen Foundation’s efforts in Colombia.

In July, Angel connected with his local CKW, trained by Grameen Foundation and equipped with a smartphone that can access a range of information about crop management, market prices, certification requirements and diversification. The middle-aged cocoa grower is now on track as a member of the Asocati agricultural cooperative in Tibu to become certified by Fairtrade International. Farmers who receive such certification use sustainable growing techniques – including approved methods for controlling squirrels and other pests – and typically get a better price for their harvest.

“I have used the system four times now. Each time the information has been very useful,” he says. “Two years ago, my farm was devastated by the winter flooding and I lost all my crops. Now I’m in the process of reestablishing my cacao crop, so I appreciate knowing that, if I need any information, I can get it immediately instead of having to wait for an expert to come visit me.”

And chocolate lovers appreciate that Angel’s cacao is safe from pesky squirrels!

Angel examines his latest cacao crops.

Angel’s farm is in Campo Dos in the Norte Santander Region, an area with a long history of guerilla violence, which adds to the challenges faced by farmers.  Farmers often worry about protecting their families and property, as well as transporting their crops safely to market and handling the money they earn. The 40 km journey for Angel into the city already takes four hours, due to poor road conditions, and he tries to hitchhike to avoid the additional transportation costs for the weekly trip.

As Grameen Foundation’s  work in Colombia grows, Angel hopes to take advantage of mobile banking services and small loans, as well. With a loan from family members and advice from his CKW, he has expanded to selling chickens and eggs as an additional income source. He earns about $100 a month, which is still $30 less than his expenses.

When we asked him about his willingness to use a mobile payment service should one exist in his community, he replied “Having a bank account creates credibility,” he said. “I would like to know the cost first, but if it is reasonable I would like to adopt the service when it becomes available. It seems like it would be very useful for me.”

As we expand our work in Colombia and Latin America, you can join us in empowering even more farmers when you support Grameen Foundation today.

Our 12 days of Thanksgiving series stories were collected and edited with the help of Bankers without Borders volunteer Nicole Neroulias Gupte.

You can read the rest of our series here: Part 1 | Part 2 | Part 3 | Part 4 | Part 5| Part 6| Part 7 | Part 8 | Part 9 | Part 10 | Part 11 | Part 12

Building Our Strength One CKW at a Time

July 5, 2012

Fiona Byarugaba, is Program Management and Communications Officer at Grameen Foundation’s AppLab Uganda office, and MTN/Grameen Foundation Relationship Manager. We have included a excerpt of her blog post followed by a link to the full post.

Samson Sabiiti Olet’s goat was suffering from a disease unknown to him. In a state of panic, Samson met his village Community Knowledge Worker, or CKW, telling him that the goat’s body was covered in “white dots.” After the CKW looked at the goat, he opened his phone, and within seven minutes had discovered that Samson’s goat was affected by ticks. Once Samson – a farmer from Oyam district, Adagayella village – started following the CKW’s advice about how to treat the goat for ticks, all was well, and the goat has gotten its healthy appetite back again.

Community Knowledge Worker Simon Obwoya from Gulu with a farmer

The journey of a thousand miles begins with a single footstep. Grameen Foundation helps the world’s poorest people to take those footsteps and lift themselves out of poverty by providing mobile phone-based solutions that address “information poverty” in the fields of agriculture, financial services, health and livelihoods.

Continue reading this post on our Applab blog >>

Things Move More Slowly in Africa

June 27, 2012

Shannon Maynard is Director of Bankers without Borders® (BwB), Grameen Foundation’s skilled-volunteer initiative. Maynard has more than 15 years of experience in nonprofit management and volunteer mobilization. Before joining Grameen Foundation, she served as Executive Director of the President’s Council on Service and Civic Participation, and managed strategic initiatives for the Corporation for National and Community Service, a federal agency. This post is the third in a four-part series; you can read her first post here, and her second post here.

“Things move more slowly in Africa” – this is a common refrain for many of us at Grameen Foundation when we find ourselves experiencing hurdles with our work in places like Nigeria and Ethiopia. In fact, African countries and the organizations we work with do often lack the infrastructure – particularly the Internet connectivity – that contributes to the fast-paced, rapid-response world that those of us based in the United States have grown so accustomed to. Slower is also a word I’d use to describe Bankers without Borders’ own presence in Sub-Saharan Africa.

Joining Grameen Foundation after primarily working with US-based NGOs, I remember my own first experiences arranging a call with a microfinance institution (MFI) leader in Sub-Saharan Africa – fumbling around with Skype to enter the correct phone number, then getting a voicemail message in a language I couldn’t understand. It might take a few weeks of trying to connect at a time convenient for us both. In those early days, Grameen Foundation did not have local offices or staff in places like Nairobi, Accra or Kampala. Cultivating relationships and managing projects is difficult to do from a different continent, which is why I am amazed we were actually able to do any work in places like Ghana and Nigeria in those first few years of BwB.

Over the past year, however, BwB has been able to gain some traction in the region, thanks to the regional leadership of Erin Conner and Steve Wardle, and BwB Regional Program Officer Martin Gitari, all based in Nairobi.

David Washer (right) spent a week meeting clients and lending his skills in finance to Eshet, an Ethiopian microfinance institution, as part of Bankers without Borders' FiDavid Washer (right) spent a week meeting clients and lending his skills in finance to Eshet, an Ethiopian microfinance institution, as part of BwB's Financial Modeling Reserve Corps.nancial Modeling Reserve Corps.

David Washer (right) spent a week meeting clients and lending his skills in finance to Eshet, an Ethiopian microfinance institution, as part of BwB’s Financial Modeling Reserve Corps.

Grameen Foundation’s own programs, particularly our MOTECH work in Ghana and Community Knowledge Worker (CKW) program in Uganda, are BwB’s biggest clients. In our early days, we had a hard time convincing Grameen Foundation’s own technology teams of the services we could provide, because Grameen Foundation’s own employees assumed BwB was only focused on connecting bankers with microfinance institutions (a fair assumption, given our name). Thanks to some education on our part and the willingness of these programs’ leaders to give us a try, we’ve been able to place volunteers such as Chris Smith and Gillian Evans (a husband-and-wife team) with CKW and Roche employee Lynda Barton with MOTECH, in year-long placements. We’ve worked with CKW to establish a local collaboration with Makere University to provide interns to our Uganda office each semester. And we’ve just finalized arrangements to engage a Glaxo Smith Kline employee with the CKW team on a six-month assignment, starting this month.


Attitude Change Is a Slow Process but Vital for Rural Communities to Adopt New Technologies

June 27, 2012

Hosea S. Katende is the Training Coordinator for Grameen Foundation’s Community Knowledge Worker (CKW) initiative. We have included an excerpt of this blog post below followed by a link to the full post on the Applab blog.

A farming household in rural Uganda.

Resources, both human and financial, are  being committed to reaching the bottom-of-the-pyramid communities. To contribute to this cause, Grameen Foundation’s AppLab Uganda came up with the Community Knowledge Worker initiative. An information and communications technology-driven model to accelerate knowledge and information uptake by rural farmers as part of its mission to reach out to the poor, especially the poorest, the CKW project builds a network of peer-nominated farmer leaders across Uganda who are trained to use mobile phones to share agricultural information with smallholder farmers living on less than $2 a day. This initiative demonstrates the power of the mobile phone in the agricultural space, leading to such benefits as improvement of food security and incomes for rural population (see Grameen’s model of business in a box).

Funders of initiatives such as the CKW project usually set timelines to see results and impact within three to five years. Though these monitoring and evaluation goals are important, the bigger question is: How long does it take a person at the bottom of the pyramid to adapt to changes, let alone to new technologies?

From my experience working with the CKW project, I have observed that despite the potentially positive impact of any project, rural communities have a lot of social, cultural, political and historical baggage that tends to slow down the pace of adoption. Consequently, visible impact may not be realized in a short time. Community attitude is one of the biggest challenges associated with slow adoption of technologies. A number of people at the bottom of the pyramid feel marginalised and think that there is nothing much that they can do to change their living conditions. On the other hand, such people feel that physical handouts are what will help them, which is not sustainable. As a result, most of these people seem to have settled for their status quo.

Continue reading the full post on our Applab blog >>

From Subsistence Farmer to Commercial Farmer

June 22, 2012

Benson Okech is an accountant at Grameen Foundation’s Applab Uganda office. This post appeared on the Applab blog and is excerpted with a link to the full post below.

When one is traveling to the Rwenzori area, what rings in the mind of the  individual are the cascading waterfalls from the peak of Mt. Rwenzori and the presence of several species of wild animals in the national parks in western Uganda. There also are other breaking stories about this area, including a group of poor farmers who are helping others like themselves improve their livelihoods by expanding access to accurate, timely information.

(left to right) Peace, from Ernst & Young; Ibrahim, a local farmer; Benson, a Grameen Foundation accountant; and Jacob, the local CKW.

Zangura Ibrahim has been a subsistence farmer for several years in his little-known village of Kanyampara 1, Kacungiro Parish, Munkunyu Sub County, in Kasese District. His passion for agriculture was boosted when he learnt of people in his area called Community Knowledge Workers, or CKWs, who are recruited and trained by Grameen Foundation to serve farmers like him within the area.

Before Ibrahim knew there was a CKW in his area, his two-acre farm was planted with matooke and tomatoes for domestic consumption. However, with the help of Wanzalha Jacob, his local CKW, Ibrahim diversified his crops. He now also grows beans and potatoes, and uses the increased income he earns by selling them for necessities like sugar, salt and medicine.

Read the full post on the Applab blog >>

Cloudy, Clear and a Chance of Thunderstorms

June 20, 2012

Chris Smith and Gillian Evans are a husband-and-wife team volunteering in Uganda with Grameen Foundation through our Bankers without Borders® volunteer initiative. As Strategy Manager, Chris is responsible for business planning and Grameen Foundation’s relationship with MTN Uganda.  Gillian is an Education Specialist, responsible for developing and applying training best practices in the field and helping build the training center of excellence in Uganda.  Chris and Gillian live in Kampala with their two children and will complete their one-year volunteer term on July 31.  You can read about their experience as a family living and working for Grameen Foundation in Uganda on their blog at

It doesn’t matter where you live – people love to talk about the weather.  You may think that citizens of a country like Uganda, which comfortably straddles the equator and where people are generally unfamiliar with terms like “zero visibility” and “whiteout conditions,” would not be fussed whether it is 25 or 28 degrees Celsius on any given day of the year.  However, as we’ve found out, there is an unmet need for accurate and advanced forecasting of daily and seasonal weather, and extreme weather alerts.

It’s taken me the better part of 10 months to figure out that when you wake up, look out the window and see sunny, crystal-clear blue skies that this is a sure sign it will rain the rest of the day.  If it starts off raining then it’s most likely going to be a beautiful day.  I used to leave the house in the morning and ask Omara (our gardener, and a highly accurate weather forecaster) what the weather would be like.  He would scan the clear blue horizon, think for a moment and forecast rain. And he was almost always right.  No amount of searching the skies or wind direction would give me any indicator other than the obvious lack of clouds.

Every day, the independent newspaper, the Daily Monitor, runs a four-day weather forecast feature on page 2.  In an attempt to understand the secret to Omara’s uncanny forecasting ability, I used to try to match the Monitor’s forecast to what would actually happen on a given day.  There is no correlation – I might as well have been using a Magic 8 Ball.  I now believe that the Monitor editor knows this and attempts to cover all weather eventualities by having no (or at least an indecipherable) relationship between the weather graphic and the text description of the weather that day.  Here’s a pretty typical example:

The Daily Monitor, a newspaper in Kampala, has an interesting -- and inconsistent -- way of showing its predictions of  the Ugandan weather.

The Daily Monitor, a newspaper in Kampala, has an interesting — and inconsistent — way of showing its predictions of the Ugandan weather.

Why does “Today” have a thunderstorm graphic and a text description of “Day partly cloudy and night clear,” yet Friday is the only graphic that looks like cloudy and no rain, yet says “Thunderstorms in the day, clear at night” – but then that exact same text description is used with the thunderstorm graphic for Saturday?  Aaaaaaaaaaaaaah … I don’t understand!