Archive for the ‘Uganda’ Category

Teaming up with Kiva to Empower the Poor

November 19, 2012

Community Knowledge Worker

We’re proud to announce that Kiva lenders can now support our high-impact Community Knowledge Worker (CKW) program!

Through our AppLab initiative, we’ve spent more than a decade successfully exploring ways to use mobile phones to improve people’s lives through information sharing about such areas as healthcare, business opportunities, finances and agriculture. In Uganda, where we’re focusing on agriculture, we do this through a network of “farmer leaders” nominated by their local communities to become Community Knowledge Workers. (more…)

Day Four: Charles Grows Coffee – and Changes Lives

November 14, 2012

For the 12 days leading up to Thanksgiving in the U.S., we’re featuring 12 stories from six different countries we work in, as a way of saying, “Thank You” to our supporters, who make our work possible. We hope that you enjoy seeing the difference that you’re making in the lives of poor people around the world, every day.

Charles Chebet, 45, of Uganda’s northeast Kapchorwa district, was selected by his peers to become one of Grameen Foundation’s trained Community Knowledge Workers (CKWs) in 2010. With the training and smartphone provided by Grameen Foundation, he has been able to tremendously improve his coffee harvest and connect hundreds of other farmers to advice, technical assistance and equipment loans. Here is his story, from his perspective , as shared with Bankers without Borders volunteer® Nicole Neroulias Gupte.

Before working as a CKW with Grameen Foundation, I was a farmer and I did some small business where I live. Grameen Foundation has now expanded my agriculture experience. By using the phone, I get advice to treat my animals and grow my foods. And because I am a CKW, I also get a little money for helping other farmers. I am supposed to visit more than 100 farmers every month, but I always do more.

As a rural farmer and CKW, not only does Charles learn new farming techniques though his mobile phone, but he is also able to share them with hundreds of other farmers nearby.

I have bought some equipment, which helps me have a bigger harvest and teach other farmers about these practices. We want to help farmers get better fertilizers, chemicals, seeds and tools. Maybe a shop can open here that sells those things. Maybe I can do that in the future.

Now I am growing coffee and bananas, cabbage and vegetables. I also have sheep, goats, cows and pigs. I learn many things by using the phone. We had a banana disease, but we learned that we can use ash mixed with urine to treat the plants. So now we don’t have that problem anymore.

We are six people in my house: me, my wife and four children. My 23-year-old daughter has finished university and is working for an agricultural organization to develop some programs for small households. My 18-year-old son is studying agriculture. My 15-year-old daughter is sitting for exams. My 14-year-old son wants to become a priest, and is going to join a seminary.

I like my work, and I like the farmers that I’m helping in my country. Grameen Foundation is good.

Thanks to your support, Charles and hundreds of other rural farmers near him are able to grow more crops and better support their families. You can help empower more rural farmers in Uganda when you support Grameen Foundation today.

You can read the rest of our series here: Part 1 | Part 2 | Part 3 | Part 4 | Part 5| Part 6| Part 7 | Part 8 | Part 9 | Part 10 | Part 11 | Part 12

Day Three: A Ray of Hope for Rural Farmers in Uganda

November 13, 2012

For the 12 days leading up to Thanksgiving in the U.S., we’re featuring 12 stories from six different countries we work in, as a way of saying, “Thank You” to our supporters, who make our work possible. We hope that you enjoy seeing the difference that you’re making in the lives of poor people around the world, every day.

Sarah Mugisha, of Masaka, Uganda, joined Grameen Foundation in January 2009 to help recruit, train and oversee Community Knowledge Workers (CKWs). She is now a network and training manager, overseeing a team of 14 people supporting a network of more than 900 CKWs in 30 districts. This network is expected to grow to 1,200 CKWs in 36 districts by next year.

After 10 years of working with organizations to alleviate rural poverty in Africa, I joined Grameen Foundation because it addressed the missing link: empowering small farmers, who make up 80 percent of Uganda’s population, to improve their livelihoods through effective and scalable innovation. By equipping a local intermediary with up-to-date information and cutting-edge technology, we offer a rural development solution that broadens the knowledge base of poor households.

Sarah believes that the vital information provided to rural farmers by CKWs is a ray of hope, letting them know “they have not been forgotten.”

Our smartphones enable farmers to access information on planting, post-harvest handling and fair market prices. We also have information on animal care, weather, service providers and all sorts of advice to help them make profitable decisions. This technology has given rural farmers a ray of hope that they have not been forgotten, and that someone is seriously thinking about their challenges.

Initially, there were some limitations with using the phone in rural areas, but we’ve found ways to overcome them. One of the major problems we still contend with is sporadic network connectivity. We’ve made much of the information we need permanently available on the phone, so it can be accessed without a network connection. But when the CKWs are submitting surveys or getting more updates, they need to find a place where connectivity is good.

The best part of my job is training CKWs and making a difference in people’s lives. When I see the radiant glow in a farmer’s eyes because a piece of information has helped them, that makes my day. Organizations are now approaching our CKWs because of the skills they have acquired, and many want to help them do community mobilization and promote different activities. We are advising them on whom to engage with and whom to be cautious with.

We would like to have a 50-50 mix of male and female CKWs, but it’s difficult, because not many women out there are literate enough to join our program. In Uganda, we have more than 50 ethnic groups and languages, and we can’t translate everything, so the content on the phones is in English. We need someone who is educated enough to be able to look at the content, understand it and then translate it for the farmer. That’s what limits the participation of women.

The sky is the limit for what we can make available to the unreached masses, via the smartphone. That said, we always keep in mind that though we can still reach out and offer support remotely through technology, it can never replace the impact of human touch.

Thanks to your support, our CKWs have helped more than 100,000 farmers in Uganda. Help us reach even more by supporting Grameen Foundation today.

Our 12 Days of Thanksgiving series stories were collected and edited with the help of Bankers without Borders® volunteer Nicole Neroulias Gupte.

You can read the rest of our series here: Part 1 | Part 2 | Part 3 | Part 4 | Part 5| Part 6| Part 7 | Part 8 | Part 9 | Part 10 | Part 11 | Part 12

Building Our Strength One CKW at a Time

July 5, 2012

Fiona Byarugaba, is Program Management and Communications Officer at Grameen Foundation’s AppLab Uganda office, and MTN/Grameen Foundation Relationship Manager. We have included a excerpt of her blog post followed by a link to the full post.

Samson Sabiiti Olet’s goat was suffering from a disease unknown to him. In a state of panic, Samson met his village Community Knowledge Worker, or CKW, telling him that the goat’s body was covered in “white dots.” After the CKW looked at the goat, he opened his phone, and within seven minutes had discovered that Samson’s goat was affected by ticks. Once Samson – a farmer from Oyam district, Adagayella village – started following the CKW’s advice about how to treat the goat for ticks, all was well, and the goat has gotten its healthy appetite back again.

Community Knowledge Worker Simon Obwoya from Gulu with a farmer

The journey of a thousand miles begins with a single footstep. Grameen Foundation helps the world’s poorest people to take those footsteps and lift themselves out of poverty by providing mobile phone-based solutions that address “information poverty” in the fields of agriculture, financial services, health and livelihoods.

Continue reading this post on our Applab blog >>

Things Move More Slowly in Africa

June 27, 2012

Shannon Maynard is Director of Bankers without Borders® (BwB), Grameen Foundation’s skilled-volunteer initiative. Maynard has more than 15 years of experience in nonprofit management and volunteer mobilization. Before joining Grameen Foundation, she served as Executive Director of the President’s Council on Service and Civic Participation, and managed strategic initiatives for the Corporation for National and Community Service, a federal agency. This post is the third in a four-part series; you can read her first post here, and her second post here.

“Things move more slowly in Africa” – this is a common refrain for many of us at Grameen Foundation when we find ourselves experiencing hurdles with our work in places like Nigeria and Ethiopia. In fact, African countries and the organizations we work with do often lack the infrastructure – particularly the Internet connectivity – that contributes to the fast-paced, rapid-response world that those of us based in the United States have grown so accustomed to. Slower is also a word I’d use to describe Bankers without Borders’ own presence in Sub-Saharan Africa.

Joining Grameen Foundation after primarily working with US-based NGOs, I remember my own first experiences arranging a call with a microfinance institution (MFI) leader in Sub-Saharan Africa – fumbling around with Skype to enter the correct phone number, then getting a voicemail message in a language I couldn’t understand. It might take a few weeks of trying to connect at a time convenient for us both. In those early days, Grameen Foundation did not have local offices or staff in places like Nairobi, Accra or Kampala. Cultivating relationships and managing projects is difficult to do from a different continent, which is why I am amazed we were actually able to do any work in places like Ghana and Nigeria in those first few years of BwB.

Over the past year, however, BwB has been able to gain some traction in the region, thanks to the regional leadership of Erin Conner and Steve Wardle, and BwB Regional Program Officer Martin Gitari, all based in Nairobi.

David Washer (right) spent a week meeting clients and lending his skills in finance to Eshet, an Ethiopian microfinance institution, as part of Bankers without Borders' FiDavid Washer (right) spent a week meeting clients and lending his skills in finance to Eshet, an Ethiopian microfinance institution, as part of BwB's Financial Modeling Reserve Corps.nancial Modeling Reserve Corps.

David Washer (right) spent a week meeting clients and lending his skills in finance to Eshet, an Ethiopian microfinance institution, as part of BwB’s Financial Modeling Reserve Corps.

Grameen Foundation’s own programs, particularly our MOTECH work in Ghana and Community Knowledge Worker (CKW) program in Uganda, are BwB’s biggest clients. In our early days, we had a hard time convincing Grameen Foundation’s own technology teams of the services we could provide, because Grameen Foundation’s own employees assumed BwB was only focused on connecting bankers with microfinance institutions (a fair assumption, given our name). Thanks to some education on our part and the willingness of these programs’ leaders to give us a try, we’ve been able to place volunteers such as Chris Smith and Gillian Evans (a husband-and-wife team) with CKW and Roche employee Lynda Barton with MOTECH, in year-long placements. We’ve worked with CKW to establish a local collaboration with Makere University to provide interns to our Uganda office each semester. And we’ve just finalized arrangements to engage a Glaxo Smith Kline employee with the CKW team on a six-month assignment, starting this month.


Attitude Change Is a Slow Process but Vital for Rural Communities to Adopt New Technologies

June 27, 2012

Hosea S. Katende is the Training Coordinator for Grameen Foundation’s Community Knowledge Worker (CKW) initiative. We have included an excerpt of this blog post below followed by a link to the full post on the Applab blog.

A farming household in rural Uganda.

Resources, both human and financial, are  being committed to reaching the bottom-of-the-pyramid communities. To contribute to this cause, Grameen Foundation’s AppLab Uganda came up with the Community Knowledge Worker initiative. An information and communications technology-driven model to accelerate knowledge and information uptake by rural farmers as part of its mission to reach out to the poor, especially the poorest, the CKW project builds a network of peer-nominated farmer leaders across Uganda who are trained to use mobile phones to share agricultural information with smallholder farmers living on less than $2 a day. This initiative demonstrates the power of the mobile phone in the agricultural space, leading to such benefits as improvement of food security and incomes for rural population (see Grameen’s model of business in a box).

Funders of initiatives such as the CKW project usually set timelines to see results and impact within three to five years. Though these monitoring and evaluation goals are important, the bigger question is: How long does it take a person at the bottom of the pyramid to adapt to changes, let alone to new technologies?

From my experience working with the CKW project, I have observed that despite the potentially positive impact of any project, rural communities have a lot of social, cultural, political and historical baggage that tends to slow down the pace of adoption. Consequently, visible impact may not be realized in a short time. Community attitude is one of the biggest challenges associated with slow adoption of technologies. A number of people at the bottom of the pyramid feel marginalised and think that there is nothing much that they can do to change their living conditions. On the other hand, such people feel that physical handouts are what will help them, which is not sustainable. As a result, most of these people seem to have settled for their status quo.

Continue reading the full post on our Applab blog >>

From Subsistence Farmer to Commercial Farmer

June 22, 2012

Benson Okech is an accountant at Grameen Foundation’s Applab Uganda office. This post appeared on the Applab blog and is excerpted with a link to the full post below.

When one is traveling to the Rwenzori area, what rings in the mind of the  individual are the cascading waterfalls from the peak of Mt. Rwenzori and the presence of several species of wild animals in the national parks in western Uganda. There also are other breaking stories about this area, including a group of poor farmers who are helping others like themselves improve their livelihoods by expanding access to accurate, timely information.

(left to right) Peace, from Ernst & Young; Ibrahim, a local farmer; Benson, a Grameen Foundation accountant; and Jacob, the local CKW.

Zangura Ibrahim has been a subsistence farmer for several years in his little-known village of Kanyampara 1, Kacungiro Parish, Munkunyu Sub County, in Kasese District. His passion for agriculture was boosted when he learnt of people in his area called Community Knowledge Workers, or CKWs, who are recruited and trained by Grameen Foundation to serve farmers like him within the area.

Before Ibrahim knew there was a CKW in his area, his two-acre farm was planted with matooke and tomatoes for domestic consumption. However, with the help of Wanzalha Jacob, his local CKW, Ibrahim diversified his crops. He now also grows beans and potatoes, and uses the increased income he earns by selling them for necessities like sugar, salt and medicine.

Read the full post on the Applab blog >>

Cloudy, Clear and a Chance of Thunderstorms

June 20, 2012

Chris Smith and Gillian Evans are a husband-and-wife team volunteering in Uganda with Grameen Foundation through our Bankers without Borders® volunteer initiative. As Strategy Manager, Chris is responsible for business planning and Grameen Foundation’s relationship with MTN Uganda.  Gillian is an Education Specialist, responsible for developing and applying training best practices in the field and helping build the training center of excellence in Uganda.  Chris and Gillian live in Kampala with their two children and will complete their one-year volunteer term on July 31.  You can read about their experience as a family living and working for Grameen Foundation in Uganda on their blog at

It doesn’t matter where you live – people love to talk about the weather.  You may think that citizens of a country like Uganda, which comfortably straddles the equator and where people are generally unfamiliar with terms like “zero visibility” and “whiteout conditions,” would not be fussed whether it is 25 or 28 degrees Celsius on any given day of the year.  However, as we’ve found out, there is an unmet need for accurate and advanced forecasting of daily and seasonal weather, and extreme weather alerts.

It’s taken me the better part of 10 months to figure out that when you wake up, look out the window and see sunny, crystal-clear blue skies that this is a sure sign it will rain the rest of the day.  If it starts off raining then it’s most likely going to be a beautiful day.  I used to leave the house in the morning and ask Omara (our gardener, and a highly accurate weather forecaster) what the weather would be like.  He would scan the clear blue horizon, think for a moment and forecast rain. And he was almost always right.  No amount of searching the skies or wind direction would give me any indicator other than the obvious lack of clouds.

Every day, the independent newspaper, the Daily Monitor, runs a four-day weather forecast feature on page 2.  In an attempt to understand the secret to Omara’s uncanny forecasting ability, I used to try to match the Monitor’s forecast to what would actually happen on a given day.  There is no correlation – I might as well have been using a Magic 8 Ball.  I now believe that the Monitor editor knows this and attempts to cover all weather eventualities by having no (or at least an indecipherable) relationship between the weather graphic and the text description of the weather that day.  Here’s a pretty typical example:

The Daily Monitor, a newspaper in Kampala, has an interesting -- and inconsistent -- way of showing its predictions of  the Ugandan weather.

The Daily Monitor, a newspaper in Kampala, has an interesting — and inconsistent — way of showing its predictions of the Ugandan weather.

Why does “Today” have a thunderstorm graphic and a text description of “Day partly cloudy and night clear,” yet Friday is the only graphic that looks like cloudy and no rain, yet says “Thunderstorms in the day, clear at night” – but then that exact same text description is used with the thunderstorm graphic for Saturday?  Aaaaaaaaaaaaaah … I don’t understand!


Are You Thinking Wider than Technology when Thinking about Mobile Money?

June 19, 2012

Lee-Anne Pitcaithly is Program Director for Grameen Foundation’s Mobile Financial Services Accelerator initiative, based in the organization’s AppLab Uganda offices. Lee-Anne’s key role is to demonstrate that there is a full business case for delivering tailored financial products to the poor via mobile money channels. We have included an excerpt of her post from our AppLab blog with a link to the full blog post below.

Over the last few months, I have spent a lot of hours meeting with different financial services organisations discussing their planned mobile money integrations. In every instance, the financial institution was primarily addressing the integration only as a technology project. Thinking this way can set you up to fail as a business – and, more importantly, to fail your customers. Here are some other areas that you need to address when thinking about integrating with a mobile money operator.

Customer Service.  How do you service the customer – and deal with disputes – when their only engagement with your institution is through a third-party agent? If your driving reason for integration with mobile money is to extend your reach, then your branch network cannot fulfill the role of servicing customers. Do you have a call centre that can help? Do you have the ability to trace all transactions back to the point and time of sale? What query-based solutions do you have with the mobile money provider to get your customers the answers they in the timeframe required?

Continue reading this post on our AppLab blog >>

Panel Explores the Power of the Mobile Phone in Fighting Poverty

May 14, 2012

Alex Counts is president, CEO and founder of Grameen Foundation, and author of several books, including Small Loans, Big Dreams: How Nobel Prize Winner Muhammad Yunus and Microfinance are Changing the World.

I first met Isobel Coleman, Senior Fellow for U.S. Foreign Policy and Director of the Civil Society, Markets and Democracy Initiative at the Council on Foreign Relations, through one of our greatest Grameen Foundation Board members, Lucy Billingsley.  When Isobel and I were introduced to each other, she was running a small program at the Council focused on women’s issues.  She has since grown it into a flagship initiative of this prestigious institution, and her reputation as a researcher and thought-leader has naturally grown along the way.

I was therefore very pleased when she invited me to speak as part of her Women and Technology series last week, alongside Ann Mei Chang, senior adviser for women and technology, Office of Global Women’s Issues at the U.S. Department of State (and formerly with Google), and Scott Ratzen, Vice President for Global Health at Johnson & Johnson.  The title of the session was “mDevelopment: Harnessing Mobile Technology for Global Economic Growth.”  We had a planning call with Isobel, Scott and Ann Mei the week before and I realized I was joining some extremely knowledgeable and articulate people.  To prepare, I read up on all of Grameen Foundation’s many programs that work to alleviate poverty by leveraging the mobile phone revolution, as well as some related research on inclusive business models.

Alex Counts makes a point while (from left) Isobel Coleman of the Council for Foreign Relations, Ann Mei Chang of the U.S. State Department and Scott Ratzan of Johnson & Johnson listen.

Alex Counts makes a point while (from left) Isobel Coleman of the Council for Foreign Relations, Ann Mei Chang of the U.S. State Department and Scott Ratzan of Johnson & Johnson listen.

The event was kicked off with remarks by Suzanne McCarren of ExxonMobil, which sponsors this speaker series.  Suzanne, whom I sat next to during lunch, explained why women’s economic development is a high priority for their company’s foundation, which has made more than $50 million in grants so far, according to my notes.  Then Cherie Blair, the former first lady of the United Kingdom and the founder of a foundation that bears her name, spoke.  She announced the release of an important new report titled, “Mobile Value-Added Services: A Business Opportunity for Women Entrepreneurs.”  I had met Cherie several times through Meera Gandhi, whose book Giving Back features the Cherie Blair Foundation for Women, as well as Grameen Foundation.